Login issue

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seetha_hari
Posts: 2
Joined: Thu Jan 25, 2024 12:30 am

Login issue

Post by seetha_hari » Fri Jul 05, 2024 1:21 pm

Hello,

I am trying to log into my Blomp account, but I am receving a message saying that "User with Email does not exist. Please register and try again". Is it possible that I lost access to the account? Would you be able to look into this issue for me?

Thanks,
Seetha

BlompSupport
Posts: 685
Joined: Wed Feb 13, 2019 4:20 pm

Re: Login issue

Post by BlompSupport » Mon Jul 08, 2024 4:08 am

seetha_hari wrote:
Fri Jul 05, 2024 1:21 pm
Hello,

I am trying to log into my Blomp account, but I am receving a message saying that "User with Email does not exist. Please register and try again". Is it possible that I lost access to the account? Would you be able to look into this issue for me?

Thanks,
Seetha
Hi Seetha,

Happy Monday!

Thank you for reaching out. We are here to help :)

Please provide us with the email address associated with your Blomp account experiencing login issues, and we'll look into it for you.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

seetha_hari
Posts: 2
Joined: Thu Jan 25, 2024 12:30 am

Re: Login issue

Post by seetha_hari » Mon Jul 08, 2024 9:33 am

Hello,

Thank you for your reply. My email ID is seethalakshmih@gmail.com.

Appreciate your help!
Seetha

BlompSupport
Posts: 685
Joined: Wed Feb 13, 2019 4:20 pm

Re: Login issue

Post by BlompSupport » Tue Jul 09, 2024 4:29 am

seetha_hari wrote:
Mon Jul 08, 2024 9:33 am
Hello,

Thank you for your reply. My email ID is seethalakshmih@gmail.com.

Appreciate your help!
Seetha
Hi Seetha,

You are welcome. ;)

We have recovered your account.
Please go ahead and log in with your old password.

If you need further assistance don't hesitate to get in touch with us.

Happy Blomping,

Cheers,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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