Help me please, my account is blocked(((

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dinkir0804
Posts: 2
Joined: Fri Apr 02, 2021 2:11 am

Help me please, my account is blocked(((

Post by dinkir0804 » Thu Jun 13, 2024 2:33 am

Hello bloomp, dear! My cloud is blocked (((( Warning emails did not arrive or ended up in spam. Please help me restore it if possible! I’m very sorry, but time flies so quickly that I didn’t notice how a month passed!)))

BlompSupport
Posts: 668
Joined: Wed Feb 13, 2019 4:20 pm

Re: Help me please, my account is blocked(((

Post by BlompSupport » Thu Jun 13, 2024 7:48 am

dinkir0804 wrote:
Thu Jun 13, 2024 2:33 am
Hello bloomp, dear! My cloud is blocked (((( Warning emails did not arrive or ended up in spam. Please help me restore it if possible! I’m very sorry, but time flies so quickly that I didn’t notice how a month passed!)))
Hello Blomper,

We are sorry to hear that your account was suspended due to inactivity.
Don't worry! We can restore your account with all your uploaded files.

Kindly provide the email address associated with your deleted Blomp account.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

dinkir0804
Posts: 2
Joined: Fri Apr 02, 2021 2:11 am

Re: Help me please, my account is blocked(((

Post by dinkir0804 » Thu Jun 13, 2024 8:43 am

I'm very happy! Thanks! My email dinkir8@gmail.com

BlompSupport
Posts: 668
Joined: Wed Feb 13, 2019 4:20 pm

Re: Help me please, my account is blocked(((

Post by BlompSupport » Thu Jun 13, 2024 10:41 am

dinkir0804 wrote:
Thu Jun 13, 2024 8:43 am
I'm very happy! Thanks! My email dinkir8@gmail.com
Hello Blomper,

Great news! We have restored your account. :)

Please go ahead and log in to your Blomp account using your previous password. If you need your password, please contact us, and we will DM it to you.

When we restored your account, we noticed that you had invited 7 friends and earned 20 GB for each invite. However, your invitations are not verified, and you have lost the storage associated with them. Don't worry—you can still regain your storage by re-inviting your friends or inviting new friends to join Blomp. You can invite up to 9 friends and earn up to 200 GB of free storage.

If you prefer, you can also explore our other plans and upgrade your account. Check them out here :https://www.blomp.com/ or visit the "Plan&Billing" section in your Blomp account.

Remember, to keep your account active, you should log in at least once every 30 days or subscribe to one of our premium storage plans. If you subscribe to a premium plan, monthly logins are not required to keep your account active.

If you need further assistance, please let us know.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

bhutu1994
Posts: 2
Joined: Wed Aug 12, 2020 2:40 am

Re: Help me please, my account is blocked(((

Post by bhutu1994 » Sun Jul 21, 2024 3:21 am

HELP ME MY ACCOUNT IS BLOCKED..

BlompSupport
Posts: 668
Joined: Wed Feb 13, 2019 4:20 pm

Re: Help me please, my account is blocked(((

Post by BlompSupport » Mon Jul 22, 2024 5:12 am

bhutu1994 wrote:
Sun Jul 21, 2024 3:21 am
HELP ME MY ACCOUNT IS BLOCKED..
Hi Blomper,

We are here to help. :)
Please provide your email address associated with your blocked account and we will check the issue for you.

Thank you for your collaboration.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

bhutu1994
Posts: 2
Joined: Wed Aug 12, 2020 2:40 am

Re: Help me please, my account is blocked(((

Post by bhutu1994 » Thu Jul 25, 2024 8:37 am


BlompSupport
Posts: 668
Joined: Wed Feb 13, 2019 4:20 pm

Re: Help me please, my account is blocked(((

Post by BlompSupport » Fri Jul 26, 2024 4:38 am

bhutu1994 wrote:
Thu Jul 25, 2024 8:37 am
My Email Address-bhutu1994@gmail.com
Hello Blomper,

Thank you for providing your email address.

We have checked your account and found that it was deactivated due to inactivity. Your last login was on 2024-07-12.

No worries—you can restore your account along with all of your files by following these steps:

1. Visit the Dashboard: Go to https://dashboard.blomp.com/.
2. Check Your Account Status: Click on the "Reactivate" button to check your account status and proceed with the reactivation of your accounts.
3. Connect PayPal: If you haven't already, link your PayPal account to your Blomp account. This is important for the reactivation process!
4. Pay the Fee: Reactivating your account costs $5. Make sure you’re ready to complete that payment.
5. Get Your Email: After you reactivate, check your email! You’ll get a message with all your account info, including your new password.
6. Log In: Use the password provided to log in.
7. Change Your Password: For security, change your password right after logging in.


And there you go—you're back on Blomp!

Just a friendly reminder: To keep your account active, please log in at least once every 30 days. Alternatively, you might want to consider subscribing to one of our premium plans. For more information on our storage packages, visit your Blomp profile and go to "Plan & Billing," or contact us if you need any assistance.

Happy Blomping! ;)
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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