Account suspended

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deeas
Posts: 1
Joined: Thu Dec 15, 2022 4:34 pm

Account suspended

Post by deeas » Wed May 01, 2024 10:23 am

I have put my school work and assignments, and my account got suspended.
the problem the email was sent to the spam folder.

How to to get my files back please?

BlompSupport
Posts: 677
Joined: Wed Feb 13, 2019 4:20 pm

Re: Account suspended

Post by BlompSupport » Wed May 01, 2024 2:38 pm

Hello Blomper,

Happy 1st of May!

We are sorry to hear that your Blomp account was suspended due to inactivity. :(
Hey, no need to worry, we've got you covered! Kindly provide us with your Blomp email address, and we'll get your account restored for you. 8-)

Regarding the notification emails landing in your spam folder, please note that we're actively working on fixing this issue. Rest assured, it will be resolved soon. ;)

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 677
Joined: Wed Feb 13, 2019 4:20 pm

Re: Account suspended

Post by BlompSupport » Tue Aug 06, 2024 5:47 am

Hello deeas, :)

We haven’t received a response from you about your "Account Suspended" ticket.
Since you mentioned having important information, we want to make sure we’re addressing your concerns. Have you been able to recover your account?

For your information, you can now recover your account anytime by following these simple steps:

1. Visit the Dashboard: Go to https://dashboard.blomp.com/.
2. Check Your Account Status: Click on the "Reactivate" button to check your account status and proceed with the reactivation of your accounts.
3. Connect PayPal: If you haven't already, link your PayPal account to your Blomp account. This is important for the reactivation process!
4. Pay the Fee: Reactivating your account costs $5. Make sure you’re ready to complete that payment.
5. Get Your Email: After you reactivate, check your email! You’ll get a message with all your account info, including your new password.
6. Log In: Use the password provided to log in.
7. Change Your Password: For security, change your password right after logging in.

We want to inform you that this will be our final follow-up regarding this ticket. If we do not receive a response, we will assume that you no longer require assistance.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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