Uploaded videos vanish

[zeosch156]

Why are my uploaded videos vanishing from my files?

[BlompSupport]

Hello Blomper,

We are sorry that you can not find some of your uploaded videos. Don't worry. We are here to help.

Kindly respond to the following questions that will help us detect and resolve the problem.

1. Can you please provide more details of the issue?
2. Do you see any error messages? If you do, please send us a screenshot.
3. Which videos have vanished: the ones you've previously updated or the more recent ones?
4. If possible, please send us the names of the lost videos and we will try to find them for you.

Thank you for your cooperation.

Best Regards,

[BlompSupport]

Hello zeosch156,

Happy Friday!

Are you still experiencing issues with uploading files?

If the problem has been resolved, that's great! If not, please respond to the questions we previously sent so we can assist you further.

If we don’t hear back from you, we'll assume that you no longer need assistance.

Best Regards,