Can't see my files

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scarlett_dream
Posts: 1
Joined: Fri Aug 23, 2024 4:42 pm

Can't see my files

Post by scarlett_dream » Mon Oct 21, 2024 7:20 am

Dear customer support,

I can't see the files I uploaded in my account. They disappeared and never returned, although it does say that a certain amount of space is occupied (by them). Please, help.

Thank you in advance.

BlompSupport
Posts: 708
Joined: Wed Feb 13, 2019 4:20 pm

Re: Can't see my files

Post by BlompSupport » Mon Oct 21, 2024 8:53 am

scarlett_dream wrote:
Mon Oct 21, 2024 7:20 am
Dear customer support,

I can't see the files I uploaded in my account. They disappeared and never returned, although it does say that a certain amount of space is occupied (by them). Please, help.

Thank you in advance.
Hello Blomper,

Thank you for reaching out. :)
We checked your account and we located your files. You have successfully uploaded 3 files containing the following storage size:

File 1 - 13.57 GB
File 2 - 7.38 GB
File 3 - 6.69 GB

To find your uploaded files please log into your Blomp account and select "My Files".

Let us know if you need further help.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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