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Re: upload
Posted: Thu Jun 20, 2024 11:04 am
by BlompSupport
narito wrote: ↑Wed Jun 19, 2024 12:50 pm
Hi, I have been having the same issue since yesterday. When is Blomp going to fix this problem?
Hello Blomper,
We apologize for the issues you encountered with uploading files.
Our tests show the process works correctly on our end. Could you please try uploading your file again and let us know its size?
Please note that our team is still working on optimizing uploads for larger files. We will inform you once this issue is resolved. However, if your file is only a few gigabytes, it should upload without any problems.
Thank you for your patience and understanding.
Best Regards,
Re: upload
Posted: Thu Jun 20, 2024 11:12 am
by BlompSupport
embroider5169 wrote: ↑Thu Jun 20, 2024 8:20 am
narito wrote: ↑Wed Jun 19, 2024 12:50 pm
Hi, I have been having the same issue since yesterday. When is Blomp going to fix this problem?
Hi Narito
It takes some time to fix issues, they first need to identify whats causing the issue, then come up with a plan to solve it in a steady manor, then setup a test environment to make sure it works without failing before rolling it out to public.
I understand it can be frustrating but solving issues takes time, i at least rather have a solid solution that prevents this from happening again then a patch on a patch until its unmanageable.
Blomp support has informed you they are working on the issue, and they will provide an update once they know more.
Kind regards
Hi embroider5169,
We appreciate you explaining our operations to the community and for your support. We are truly blessed to have you on board.
Best Regards,
Re: upload
Posted: Wed Jul 03, 2024 4:11 am
by BlompSupport
danipowsoft wrote: ↑Tue Jun 18, 2024 3:03 am
Please hurry up the solution. I urgently need share for large files.
this is why we chose blomp
Hello Blomper,
Thank you for waiting. We wanted to let you know that we have resolved the issues regarding uploading large files. We have tested it from our side and confirmed that it is now functioning properly.
Please give it a try and inform us whether you are able to successfully upload your large files.
Happy Blomping.
Best Regards,