Blomp Support Forums

discoagogo wrote: ↑

Tue Sep 17, 2024 4:19 am

Uploaded 2TB of data to my 2 TB Subscription (via z drive / blomp go)

Computer (A) says files are there, blomp dashboard showed files growing and useage growing, however stops atr 365 gb)

computer (b) cannot see the same files as computer (a) but more than 365GB.

What's happened where are my files ?

Hello Blomper,

Could you please confirm whether all of your data is present on the Blomp website?

The Blomp site can verify that all files have been uploaded to the Blomp drive. Any missing data might still be in the upload queue on your computer. If you've stopped or turned off your computer, those background uploads may not have completed.

Best Regards,

discoagogo wrote: ↑

Sat Sep 28, 2024 12:21 pm

Here you can see you are rate limiting both DMs and messages here.

Hello discoagogo,

Can you please check if you are still getting the same issue when you try to DM us.

If it's fixed, please let us know.

Thank you.

Best Regards,

So giving up on Blomp

2 weeks and 2tb still hadn't made it to the cloud.

no idea on what did / what didn't.

Personally I'm not going to ask for $3 or what ever it was back, but I do think you need to be much clearer this is in alpha release at the moment this is not production ready.

discoagogo wrote: ↑

Fri Oct 11, 2024 12:33 pm

So giving up on Blomp

2 weeks and 2tb still hadn't made it to the cloud.

no idea on what did / what didn't.

Personally I'm not going to ask for $3 or what ever it was back, but I do think you need to be much clearer this is in alpha release at the moment this is not production ready.

Hi discoagogo,

We are sorry to hear that you are considering to leave Blomp.

Before you go kindly respond to the following:

Did you check our previous message?
We are trying to help you but we need your cooperation. Kindly respond.

Could you please confirm whether all of your data is present on the Blomp website?

The Blomp site can verify that all files have been uploaded to the Blomp drive. Any missing data might still be in the upload queue on your computer. If you've stopped or turned off your computer, those background uploads may not have completed.

Thank you.

Best Regards,

I happens every time.

Get any use to try and post 3 error messages in 3 posts - limit rating.

discoagogo wrote: ↑

Mon Oct 14, 2024 12:35 pm

I happens every time.

Get any use to try and post 3 error messages in 3 posts - limit rating.

Hello discoagogo,

We are still reviewing the reported issues. Can you please explain what happens every time? If it's the issue with limited DMs please note that our team is checking that issue.

We haven't received your answer regarding the following questions:

Could you please confirm whether all of your data is present on the Blomp website?

The Blomp site can verify that all files have been uploaded to the Blomp drive. Any missing data might still be in the upload queue on your computer. If you've stopped or turned off your computer, those background uploads may not have completed.

We are looking forward to hearing from you.

Best Regards,