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Re: File Download Error

Posted: Mon Jan 09, 2023 5:42 am
by BlompSupport
Hello there Mikep,

I am very sorry to hear that you are having this issue. Thank you for your detailed explanation of the problem you are facing.
Please know that I forwarded your problem to our programmers and they are working on it as we speak.

I will contact you back once there is any progress!

Thank you for your patience and happy holidays Blomper :)

Re: File Download Error

Posted: Fri Jan 20, 2023 1:01 pm
by BlompSupport
Hey hey!

I just wanted to confirm, are you still having an issue? Our programmers just confirmed that this issue is now resolved!

Please let me know :)

Re: File Download Error

Posted: Tue Feb 14, 2023 4:32 am
by BlompSupport
Hmm.. I am very sorry to hear that you are still experiencing this issue. However, our programmers did work on this issue, fixed it, tested it out and everything was super successful.

I just let them know that you replied back and are still having issues. Please give us more time to really look into what the problem is here. I will have more people test this out and come back to you with updates.

Thank you for Understanding and I apologize for the inconvenience.

Re: File Download Error

Posted: Mon Feb 20, 2023 6:16 am
by BlompSupport
Hello Blomper,

I just reached back to our programmers to make sure this issue is being resolved.
I will contact you once this issue is completely solved.

We apologize for the inconvenience and thank you for your patience.

Re: File Download Error

Posted: Thu Mar 16, 2023 5:55 am
by BlompSupport
Hello Mike,

This issue will be resolved very soon. We have our entire team working on it, and our QA testers testing them constantly. The Blomp team is doing everything it can to make sure this issue is resolved entirely.

I will update you as soon as this issue is fixed and that will be sooner than you think.

Again, I apologize for the inconvenience and thank you for your patience.

Re: File Download Error

Posted: Tue May 30, 2023 6:23 am
by BlompSupport
Hello and Good day there Blomper,

Update: this should no longer be a problem for you. Can you confirm? Please and thank you!