Blomp Support Forums

every time i try to download my files they reset, the download goes up to the middle and suddenly resets to 0%.

Hmmm.. Blomper, I am sorry to hear that you are having problems. However, thank you for coming to us.

I need you to try again one more time, please. Once you do, and see that you are STILL having this problem, please attach a screenshot so that we can see the problem you are having in detail.

Don't worry, the entire Blomp team will work on this in order to make sure your problem is 100% solved!

it says interrupted network error

Hey Blomper!

Thanks a ton for being patient with us! I'm excited to let you know that we've fixed the downloading issue you were facing.

Could you do us a favor and clear your caches? After that, give it another shot and try downloading a file on Blomp. Hopefully, everything should be smooth sailing now!

In case you still encounter any problems, why not give Firefox a try? Sometimes, Chrome settings can be a bit finicky, but Firefox usually does the trick!

Your support means the world to us, and we're constantly striving to make Blomp a more user-friendly space.

Have an awesome day, and if you need anything, feel free to reach out!

Warm regards,

tried cleaning the cache and firefox still couldnt download it

Hey Blomper!

Thanks so much for sharing that you've already cleared your caches and tried using Firefox, yet you're still facing download issues. We'll dig into things from our side and work on getting this all sorted out for you.

Apologies for any inconvenience this hiccup might be causing, and a big shoutout for contributing to the ongoing improvement of the user-friendly vibe over at Blomp!

Have a great day.

Hi Blomper, silly question -- do you have enough disk space for your download? We see Chrome especially calls out-of-disk space errors a Network Error.

Thanks!

BlompSupport

Hello Blomper,

We truly appreciate your patience and have some fantastic news to share - we've successfully resolved the issue with downloading. Please take a moment to check and confirm if everything is working smoothly for you.

Additionally, kindly ensure that you have enough available disk space for downloads, as we mentioned earlier.

If everything is running perfectly now, we'd be delighted to hear your positive feedback.

Thank you for being such a valuable member of our community!

Warm regards,