Blomp Support Forums

Hello,

I have already downgraded to a free plan back in the summer, and when i log into the dashboard it clearly shows the 20GB limit that corresponds to that tier.

So i'm not sure why i'm still getting email notifications that say "Payment is coming"? (The renewal date would have been 2023-12-24 (3 days from now)

Please kindly but quickly check this issue out as i want to ensure that i do NOT get charged again on that date.

Thank you very much for your attention.

Hello Blomper,

Thank you for using Blomp services.
Our team is checking your account and we will inform you if the subscription is cancelled as you requested.

Should you require additional storage, consider upgrading your account or inviting friends to join Blomp. By doing so, you can earn anywhere from 20GB to 200GB of free space. For further details, please refer to our information page. https://support.blomp.com/viewtopic.php ... f273db183d.

Kind Regards,

Thank you for looking into this. Please update me as soon as you have information.

I am aware of other subscription options including additional free space by inviting friends. But at this time i do not wish to consider them as it turns out my usage will be below 20GBs for the foreseeable future.

thank you.

Greetings Blomper,

I'm delighted to inform you that our technical team has verified the successful downgrade of your account. Consequently, you will no longer receive notifications for your account renewal.

Wishing you a fantastic weekend ahead!

Best regards,

Great thank you, i appreciate your confirmation. Have a great day yourself, and consider this issue resolved.

You are welcome, Blomper

If you have further questions or concerns do not hesitate to reach out to us.

Happy holiday season!