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Paid account email and connection issues
Posted: Tue May 21, 2024 5:17 am
by muldertv
Hi,
I sent email about paying for 1 month to try Paid 250 gig service with PayPal. Still not showing upgrade. I will but a year after 1 month trail. Thank you.
Also, having lots of connection errors when contacting through website interface. Android app is not compatible with my phone. Will try Win 10 application Friday.
Mulder
Re: Paid account email and connection issues
Posted: Tue May 21, 2024 7:15 am
by BlompSupport
Hello Mulder,
Welcome to our Blomp FAM!
I sent email about paying for 1 month to try Paid 250 gig service with PayPal. Still not showing upgrade. I will but a year after 1 month trail. Thank you.
Your storage of 250GB is being upgraded. Kindly check and confirm if it's showing up on your profile.
Also, having lots of connection errors when contacting through website interface.
Can you please explain what's the issue? Is it possible to send us screenshots of the errors?
Android app is not compatible with my phone. Will try Win 10 application Friday.
Are you using the most recent version of Blomp? Please note that Blomp is compatible with Android, and you can obtain the latest version from our website at
https://www.blomp.com/. Ensure that you download the Android mobile app.
If you encounter any additional issues, please don't hesitate to report them to us, and we'll conduct further investigation.
Thank you for your cooperation.
Best Regards,
Re: Paid account email and connection issues
Posted: Tue Aug 13, 2024 8:00 am
by BlompSupport
Hi Mulder,
Happy Wednesday!
We haven't received a response from you regarding the upgrade issue and the Blomp app.
Is the upgrade now visible in your account? Are you still encountering any error messages when logging into the web?
If everything is working fine, that's great! If not, please let us know so we can assist you further. We're here to help.
Best Regards,