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Account Suspended
Posted: Thu May 23, 2024 9:38 am
by nezar
Dear Blomp Administrators,
My account has been suspended.
It seems that the alert email went into the spam folder.
Could I get my account reactivated please?
Thank you.
Kind regards,
Nezar
Account:
nezar.kot@gmail.com
Re: Account Suspended
Posted: Fri May 24, 2024 6:24 am
by BlompSupport
Hello Blomper,
We're really sorry about your account getting suspended due to inactivity, and we understand how frustrating it must have been to find our notifications in your spam folder.
But here's the good news: we've restored your account, and we've also fixed the issue with emails going to spam!
Please take a look at your direct messages. We've sent you more details about your restored account and how to log in.
Happy Blomping!
Cheers,
Re: Account Suspended
Posted: Thu Jul 25, 2024 6:34 pm
by nezar2
Dear Blomp Administrators,
Thank you for resetting my password, however I was only able to log in once. I haven't been able to log in again even later on the same day and I tried many times on subsequent days as well unsuccessfully.
I haven't been able to log on to this forum either. It said that I have attempted too many times.
I have had to create a second account to raise this issue.
I have emailed your admin and audit email accounts many times without reply.
I was also hoping to sign up for one of your subscriptions but I couldn't log in at all.
I would very much appreciate it if you could reset my password so that I can log in again please.
Kindest regards,
Nezar
Account:
nezar.kot@gmail.com
Re: Account Suspended
Posted: Fri Jul 26, 2024 5:18 am
by BlompSupport
nezar2 wrote: ↑Thu Jul 25, 2024 6:34 pm
Dear Blomp Administrators,
Thank you for resetting my password, however I was only able to log in once. I haven't been able to log in again even later on the same day and I tried many times on subsequent days as well unsuccessfully.
I haven't been able to log on to this forum either. It said that I have attempted too many times.
I have had to create a second account to raise this issue.
I have emailed your admin and audit email accounts many times without reply.
I was also hoping to sign up for one of your subscriptions but I couldn't log in at all.
I would very much appreciate it if you could reset my password so that I can log in again please.
Kindest regards,
Nezar
Account:
nezar.kot@gmail.com
Hey Blomper,
Sorry about the login hiccup after we reset your password.
But good news—we’ve sorted it out! 
Please check your DM for details on your login.
If you need any more help, just give us a shout!
Best Regards,
Re: Account Suspended
Posted: Sun Jul 28, 2024 7:16 am
by anuradha gurjar
Hi Team,
My account suspended without informing me.
Re: Account Suspended
Posted: Mon Jul 29, 2024 3:56 am
by BlompSupport
anuradha gurjar wrote: ↑Sun Jul 28, 2024 7:16 am
Hi Team,
My account suspended without informing me.
Hello Blomper,
If you haven't logged in for over 30 days, you'll start receiving warning emails before your account is suspended due to inactivity. Make sure to check both your inbox and spam folder.
Let us know if you need further help.
Best Regards,
