Page 1 of 2

Z Drive

Posted: Thu Jun 13, 2024 4:36 am
by zecarodrigues
Good morning
Restart my PC and installed the Z drive.
And can´t find it!!
Can you help me?
Yhanks
Jose Carlos

Re: Z Drive

Posted: Thu Jun 13, 2024 7:44 am
by embroider5169
Have you checked if blomp go uses auto start? and if its enabled in the application?
If so check your startup objects to see if you can find blomp there:

https://www.howtogeek.com/351537/how-to ... tings-app/

Re: Z Drive

Posted: Thu Jun 13, 2024 8:43 am
by BlompSupport
embroider5169 wrote:
Thu Jun 13, 2024 7:44 am
Have you checked if blomp go uses auto start? and if its enabled in the application?
If so check your startup objects to see if you can find blomp there:

https://www.howtogeek.com/351537/how-to ... tings-app/
Hello Jose,

How are you?
Oh, we see that you are having the same issue as before. Please note that the tech team is already working on resolving the issue. Please provide screenshots of any error messages, if possible.

Best Regards,

Re: Z Drive

Posted: Thu Jun 13, 2024 2:43 pm
by zecarodrigues
I downloadedl the file again and now I can't install it
Thanks

Re: Z Drive

Posted: Fri Jun 14, 2024 1:13 pm
by BlompSupport
zecarodrigues wrote:
Thu Jun 13, 2024 2:43 pm
I downloadedl the file again and now I can't install it
Thanks
Hello Jose,

GIve us some time to investigate the issue I will let you know when it's resolved.
Thank you for your patience and have a great Friday.

Best Regards,

Re: Z Drive

Posted: Sun Jun 16, 2024 9:05 am
by zecarodrigues
Hello
No response? No solution?
Still waiting!!
Jose Carlos

Re: Z Drive

Posted: Tue Jun 18, 2024 4:28 am
by zecarodrigues
Good morning
No response so far and it's been a week since I sent my question.
And I continue paying for a service that I don't have access to.
Are you tired of me?
Would you rather I take my work elsewhere?
Just say it.

Re: Z Drive

Posted: Tue Jun 18, 2024 5:24 am
by zecarodrigues
Here are the screen captures

Re: Z Drive

Posted: Tue Jun 18, 2024 7:53 am
by BlompSupport
Dear Jose,

Thank you for the additional information provided on the issue.
We appreciate your patience and apologize for any inconvenience caused by the wait. :?

Please be assured that we are actively working to resolve the issue. You reported this issue 5 days ago but we understand that waiting can feel prolonged, especially as days pass.

I will notify you as soon as I receive an update from the technical team.

Wishing you a great day ahead. ;)

Best Regards,

Re: Z Drive

Posted: Thu Jun 20, 2024 4:16 am
by zecarodrigues
Good morning
Just to let you know that the Z drive is working again
Thanks
Jose Carlos