Blomp Support Forums

Hello!

I just started using Blomp and I downloaded the Windows 10 app, but the interface has all the text half-hidden. Here's an imgur link to a screenshot of this.

https://imgur.com/a/fzakp5q

Is there any way I can fix it?

Thanks for any input.

I should add, during download, I had a "VCRUNTIME140_1.dll missing" error that stopped the app from starting, so I downloaded and installed the x86 and x64 versions of the multi-installer Visual C++ 2015, 2017 and 2019 redistributables and the app was able to start. I don't know if that was relevant, but here it is.

Hello Blomper,

Happy Friday!

Thank you for reaching out.
We apologize for the inconvenience caused by the app's issues where the interface displays text that is partially hidden. Please allow us some time to investigate the problem, and we will provide you with a solution.

Thank you in advance for your patience and have a great weekend.

Best Regards,

Hello eddy_talon,

Thank you for your patience.

We wanted to let you know that we're working on major updates to the Blomp app to fix all the error messages you've been seeing. We'll keep you posted and let you know as soon as the new version is available.

Thank you for choosing Blomp! Have a fantastic weekend!

Best Regards,

Hello Blomper,

Here's a quick update on our ongoing changes: We're currently developing a new version of BlompGo. Additionally, as you might be aware, we also offer another app called BlompLive.

Can you please let us know which app you tried to install that caused you this error on Windows 10?

I should add, during download, I had a "VCRUNTIME140_1.dll missing" error that stopped the app from starting, so I downloaded and installed the x86 and x64 versions of the multi-installer Visual C++ 2015, 2017 and 2019 redistributables and the app was able to start. I don't know if that was relevant, but here it is.

We also want to let you know that our Blomp apps do not support Win81x64.

Thank you for choosing Blomp and have a great Monday.

Best Regards,