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Login issue
Posted: Fri Jul 05, 2024 1:21 pm
by seetha_hari
Hello,
I am trying to log into my Blomp account, but I am receving a message saying that "User with Email does not exist. Please register and try again". Is it possible that I lost access to the account? Would you be able to look into this issue for me?
Thanks,
Seetha
Re: Login issue
Posted: Mon Jul 08, 2024 4:08 am
by BlompSupport
seetha_hari wrote: ↑Fri Jul 05, 2024 1:21 pm
Hello,
I am trying to log into my Blomp account, but I am receving a message saying that "User with Email does not exist. Please register and try again". Is it possible that I lost access to the account? Would you be able to look into this issue for me?
Thanks,
Seetha
Hi Seetha,
Happy Monday!
Thank you for reaching out. We are here to help
Please provide us with the email address associated with your Blomp account experiencing login issues, and we'll look into it for you.
Best Regards,
Re: Login issue
Posted: Mon Jul 08, 2024 9:33 am
by seetha_hari
Hello,
Thank you for your reply. My email ID is
seethalakshmih@gmail.com.
Appreciate your help!
Seetha
Re: Login issue
Posted: Tue Jul 09, 2024 4:29 am
by BlompSupport
Hi Seetha,
You are welcome.
We have recovered your account.
Please go ahead and log in with your old password.
If you need further assistance don't hesitate to get in touch with us.
Happy Blomping,
Cheers,