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Storage not upgraded.
Posted: Sat Jul 13, 2024 9:55 am
by lostvanadis
I paid for premium but my storage is still stuck at 20GB. Can't upload files anymore and the ones I did upload had horrible upload speed. Please take a look at my account and upgrade the storage to what I pay for. Thanks in advance.
Re: Storage not upgraded.
Posted: Sun Jul 14, 2024 6:45 am
by lostvanadis
Thanks for upgrading the storage properly. Another problem, I can't paste any files into folders it seems. When I cut the file, I get a notification a few minutes after that the file was cut but after clicking paste, I just get the same notification over and over without the file ever being moved. I don't know what you use to create your website but the entire interface is horrendous.
Re: Storage not upgraded.
Posted: Mon Jul 15, 2024 7:11 am
by BlompSupport
Hi Blomper,
Happy Monday!
Thank you for choosing Blomp!
I paid for premium but my storage is still stuck at 20GB. Can't upload files anymore and the ones I did upload had horrible upload speed. Please take a look at my account and upgrade the storage to what I pay for. Thanks in advance.
We are glad that your account was successfully upgraded. If you need further help please let us know
Thanks for upgrading the storage properly. Another problem, I can't paste any files into folders it seems. When I cut the file, I get a notification a few minutes after that the file was cut but after clicking paste, I just get the same notification over and over without the file ever being moved. I don't know what you use to create your website but the entire interface is horrendous.
We apologize for the inconvenience.
Give us some time to test and investigate the issue. We will contact you once we have resolved the issue.
Best Regards,
Re: Storage not upgraded.
Posted: Mon Jul 29, 2024 6:16 am
by BlompSupport
Hello Blomper,
Happy Monday!
Thank you for your patience.
Another problem, I can't paste any files into folders it seems
Can you please check if the cut-and-paste function is working for you now? We have checked and it was working smoothly from our end.
If you have further issues please reach out to us.
Best Regards,