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Missing Files
Posted: Wed Jul 17, 2024 7:17 pm
by jackt
Most of the files are missing from my free Blomp account. I am unable to view or access them at this time. I have logged into my account many times throughout the day and the number of files in my account seems to vary each time. All the files were in my account when I logged in 3 days ago. Please advise. Thanks.
Re: Missing Files
Posted: Thu Jul 18, 2024 4:30 am
by BlompSupport
Hello Blomper,
Thank you for contacting us and we're sorry for any inconvenience caused.
Please allow us some time to look into the issue, and we will get back to you shortly.
Have a great day.
Best Regards,
Re: Missing Files
Posted: Mon Jul 29, 2024 4:42 am
by BlompSupport
Hello jackt,
Thank you for your patience.
We have a green light from the tech team that the issue is fixed. Please check if now you can review and access all of your files.
We are sorry for the inconvenience. If you need further help please let us know
Best Regards,
Re: Missing Files
Posted: Wed Jul 31, 2024 6:59 am
by BlompSupport
Hi jackt,
How is your day going?
How's your experience with Blomp so far? Is there anything else we can assist you with? We're here to help!
Best Regards,