Unable to Share Files via Cloud Storage - DNS Address Not Found Error

[pascom_pnsr]

I'm facing a frustrating issue with the cloud storage service and could really use some help.

Whenever I try to share files through the service, I generate the sharing link as usual. However, when I attempt to open the link, we get a DNS error saying "sharedby.blomp.com DNS address not found" in the browser.

Has anyone else encountered this issue? Are there any other troubleshooting steps I should try? Is it possible this is an issue with the cloud storage service itself? Any insights or suggestions would be greatly appreciated.

Thanks in advance!

[BlompSupport]

Hello pascom_pnsr,

We’re sorry for the inconvenience. Please allow us some time to look into the issue. I’ll keep you updated on the progress and let you know if there are any troubleshooting steps you need to follow.

Thanks for being a valued member of our Blomp community!

Best Regards,

[BlompSupport]

Hello Blomper,

Thank you for your patience.

Could you please try to share your files again?

We've tested the file-sharing feature, and it's working smoothly on our end. Can you check if it's functioning for you as well?

If you encounter any issues, please send us a screenshot of the error message and provide details about the files you're trying to share, such as their size and format.

We are here to help.

Best Regards,