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The payment didn't work.
Posted: Sun Sep 08, 2024 1:05 am
by omcekadam
I just purchased a subscription through the BlompLive (iOS) app, but I received the error:
Failed to verify purchase with Blomp
I have completed the payment, and the money has been deducted from my account, but it didn’t work. I would like to use this service, so please help me resolve this issue.
I am pressing the 'Restore' button, but it’s not working either. First, I get this message:
Updating account at Blomp...
Then, I get the error again:
Failed to verify purchase with Blomp.
Re: The payment didn't work.
Posted: Tue Sep 10, 2024 1:41 am
by omcekadam
When will you reply?
Re: The payment didn't work.
Posted: Tue Sep 10, 2024 9:52 am
by BlompSupport
omcekadam wrote: ↑Sun Sep 08, 2024 1:05 am
I just purchased a subscription through the BlompLive (iOS) app, but I received the error:
Failed to verify purchase with Blomp
I have completed the payment, and the money has been deducted from my account, but it didn’t work. I would like to use this service, so please help me resolve this issue.
I am pressing the 'Restore' button, but it’s not working either. First, I get this message:
Updating account at Blomp...
Then, I get the error again:
Failed to verify purchase with Blomp.
Hello Blomper,
Thank you for your interest in Blomp and sorry for the trouble with your account upgrade.
We're currently reviewing your account, but in the meantime, could you please provide us with proof of payment? You can send it via DM.
Thank you!
Best regards,
Re: The payment didn't work.
Posted: Wed Sep 11, 2024 12:55 am
by omcekadam
I contacted you via DM, and I hope you can assist me shortly.
Re: The payment didn't work.
Posted: Wed Sep 11, 2024 4:39 am
by BlompSupport
omcekadam wrote: ↑Wed Sep 11, 2024 12:55 am
I contacted you via DM, and I hope you can assist me shortly.
Hello Blomper,
We replied to you. Kindly check your DM.
Best Regards,
Re: The payment didn't work.
Posted: Mon Sep 16, 2024 9:00 am
by outpostforeigner
can't believe someone actually purchased subscription just can't believe it lol
Re: The payment didn't work.
Posted: Tue Sep 17, 2024 9:39 am
by BlompSupport
outpostforeigner wrote: ↑Mon Sep 16, 2024 9:00 am
can't believe someone actually purchased subscription just can't believe it lol
Hello Blomper,
We also cannot believe that after checking our records, we couldn't find any open tickets from you. If you're facing any issues with your service, we’d be more than happy to help—just open a ticket, and our team will assist you right away.
We always encourage open and honest feedback, but spreading negativity without providing any specific details isn’t productive. Please take a moment to review our terms and conditions, where we outline our policies for respectful communication.
Looking forward to resolving any concerns you may have.
Regards,