Blomp Support Forums

Windows 11.

Rebooted machine.

Tried re-install
Reboot - tried install as admin.

Windows 11 - Microsoft Windows [Version 10.0.22631.4169]

Would only run from command line - installed now - just to let you know..

discoagogo wrote: ↑

Mon Sep 16, 2024 7:26 am

Windows 11.

Rebooted machine.

Tried re-install
Reboot - tried install as admin.

Windows 11 - Microsoft Windows [Version 10.0.22631.4169]

Would only run from command line - installed now - just to let you know..

Hello discoagogo,

Did you see any error messages when you tried to install BlompGo on your Windows 11 OS? Fee free to send us more details of the issue.

Thank you for choosing Blomp and have a good day.

Best Regards,

No it was just not appearing at all, so double click, nothing, 5 mins same repeat. until I went down the cmd line admin route

It does trigger windows safe screen though, so it could be that.

discoagogo wrote: ↑

Tue Sep 17, 2024 9:48 am

No it was just not appearing at all, so double click, nothing, 5 mins same repeat. until I went down the cmd line admin route

Hi discoagogo,

We’ve tested the BlompGo app on our end, and everything appears to be working fine.

Did you have a chance to reinstall BlompGo? Are you still experiencing issues? If so, could you please send us screenshots of any error messages you’re seeing?

It does trigger windows safe screen though, so it could be that.

- Could you please send us a screenshot to clarify what you mean by the above?

Thank you.

Best Regards,

Do you have windows defender running on the test PC?

It's that - that is being triggered

Hi discoagogo,

Thank you for sending the screenshot of the issue. Give us some time to review it.

Thank you for your patience.

Best Regards,

Any update?

discoagogo wrote: ↑

Tue Sep 24, 2024 2:20 pm

Any update?

Hello discoagogo,

Our tech team is still working on the issue and investigating why the Windows Defender Smartscreen is activating when installing BlompGo. I will let you know when we find out a solution.

Thank you for your patience.

Best Regards,

So giving up on Blomp

2 weeks and 2tb still hadn't made it to the cloud.

no idea on what did / what didn't.

Personally I'm not going to ask for $3 or what ever it was back, but I do think you need to be much clearer this is in alpha release at the moment this is not production ready.

discoagogo wrote: ↑

Fri Oct 11, 2024 12:34 pm

So giving up on Blomp

2 weeks and 2tb still hadn't made it to the cloud.

no idea on what did / what didn't.

Personally I'm not going to ask for $3 or what ever it was back, but I do think you need to be much clearer this is in alpha release at the moment this is not production ready.

Hello discoagogo,

We came across this comment in a few open tickets. We are still working to help you with the issue you reported. Kindly check and reply to our comment posted in the following ticket > https://support.blomp.com/viewtopic.php ... 6&start=10.

Regarding the issue with Windows Defender activating every time you install Blomp, we are still addressing it. The team is conducting tests, and we will update you once it's resolved.

Thank you in advance for your patience and cooperation.

Best Regards,