Blomp Support Forums

I have installed BlompGo and had some of my files (not all, as I received hundreds of error messages and gave up) but now the Z drive has disappeared and will not show again now. I have tried uninstalling, reinstalling, logging out and clearing caches.

I will be asking for a refund and cancelling my account, I think.

I am getting to a similar position, I didn't realise how "beta" the software and service was when I signed up.

Hello Blomper,

I have installed BlompGo and had some of my files (not all, as I received hundreds of error messages and gave up) but now the Z drive has disappeared and will not show again now. I have tried uninstalling, reinstalling, logging out and clearing caches.

I will be asking for a refund and cancelling my account, I think.

We are really sorry that you are having issues with BlompGo. No worries. We are here to help!

Please send us screenshots of the error messages that you get and our tech team will investigate it further.

Best Regards,

discoagogo wrote: ↑

Fri Sep 20, 2024 9:14 am

I am getting to a similar position, I didn't realise how "beta" the software and service was when I signed up.

Hello discoagogo,

How are you?
We are still waiting for our reply in your open ticket https://support.blomp.com/viewtopic.php ... 31c3#p4609.
If you encounter any other issues, please don't hesitate to let us know. While it may take some time to resolve them, your open tickets help us continually improve our services. Thank you for your support!

We are looking forward to hearing from you.

Best Regards,

So giving up on Blomp

2 weeks and 2tb still hadn't made it to the cloud.

no idea on what did / what didn't.

Personally I'm not going to ask for $3 or what ever it was back, but I do think you need to be much clearer this is in alpha release at the moment this is not production ready.

discoagogo wrote: ↑

Fri Oct 11, 2024 12:34 pm

So giving up on Blomp

2 weeks and 2tb still hadn't made it to the cloud.

no idea on what did / what didn't.

Personally I'm not going to ask for $3 or what ever it was back, but I do think you need to be much clearer this is in alpha release at the moment this is not production ready.

Hi discoagogo,

We have noticed that you posted the same comment in multiple open tickets.

We are sorry to hear that you are thinking about leaving Blomp. Before you go kindly respond to our previous messages in this ticket https://support.blomp.com/viewtopic.php ... 6&start=10

Best Regards,