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Can't see my files
Posted: Mon Oct 21, 2024 7:20 am
by scarlett_dream
Dear customer support,
I can't see the files I uploaded in my account. They disappeared and never returned, although it does say that a certain amount of space is occupied (by them). Please, help.
Thank you in advance.
Re: Can't see my files
Posted: Mon Oct 21, 2024 8:53 am
by BlompSupport
scarlett_dream wrote: ↑Mon Oct 21, 2024 7:20 am
Dear customer support,
I can't see the files I uploaded in my account. They disappeared and never returned, although it does say that a certain amount of space is occupied (by them). Please, help.
Thank you in advance.
Hello Blomper,
Thank you for reaching out.
We checked your account and we located your files. You have successfully uploaded 3 files containing the following storage size:
File 1 - 13.57 GB
File 2 - 7.38 GB
File 3 - 6.69 GB
To find your uploaded files please log into your Blomp account and select "My Files".
Let us know if you need further help.
Best Regards,