Blomp Support Forums

Great thank you, i appreciate your confirmation. Have a great day yourself, and consider this issue resolved.

Thank you for looking into this. Please update me as soon as you have information. I am aware of other subscription options including additional free space by inviting friends. But at this time i do not wish to consider them as it turns out my usage will be below 20GBs for the foreseeable future. th...

Hello, I have already downgraded to a free plan back in the summer, and when i log into the dashboard it clearly shows the 20GB limit that corresponds to that tier. So i'm not sure why i'm still getting email notifications that say "Payment is coming"? (The renewal date would have been 202...

Great thank you for confirming. I just have one more question. After i return to the free plan, i understand that monthly logins are a requirement to keep the acct active. So may i ask what counts as a "login"? Does it have to be to the web application (i.e. the dashboard that i posted a s...

is this what you're looking for?
thanks.

ignore this, sorry. Screenshot upload problems. One sec

Ah okay, so please bear with me as i need to be very clear on this: since i have stopped the payment on paypal's end, the payment won't go through on December 24, 2023., and the account will automatically revert to the free plan on that day? WITHOUT penalty to me?

thank you.

Thank you. An update on the above issue?

Hello,

just cancelled my 250GB plan in order save some money as i never go past 12GB these days.

But when i returned to the blomp dashboard it still shows 250GB and next payment date as originally scheduled. Please advise what i need to do next in order to rectify that.

Thank you.

Yes i am able to log on to the web application again using my credentials. Thank you.

NOTE: Obviously i cannot test the positive case where the recaptcha is NEEDED for the sign up.