All files missing

[consultantpepper]

Logged in this morning and everything was fine, however now all my files are missing. I have been uploading on a regular basis without issue until today. Does this mean all my files are lost?

[embroider5169]

Hey man,

im just noobie on the forum but it seems there are some issues going on, i have the same issue last few times it happend everything came back.

hope they fix the issue again but for a longer term.
So dont worry about losing the files on there, should come back as soon as the drives / mounts / webapp work again.

[consultantpepper]

Thanks for the reassurance, it’s much appreciated. Hopefully it’s just a technical hitch!

[embroider5169]

yeah i get this error on mounting it via rclone, and via webapp i have 0 files on there and 0 bytes in use:

Code: Select all

2023/08/06 13:42:17 ERROR : IO error: 2 errors: blomp_subscription_encrypted: Post "https://authenticate.blomp.com/tokens": dial tcp 205.134.173.72:443: connect: connection refused; blomp_subscription_encrypted_2: Post "https://authenticate.blomp.com/tokens": dial tcp 205.134.173.72:443: connect: connection refused

so im guessing the team will pick up on this soon and fix it.

[embroider5169]

Working again for me

[consultantpepper]

Yes same here now! Not sure what caused the issue though

[embroider5169]

Same but team will reply in due time, they always do

[BlompSupport]

Hey there, consultantpepper!

I must say, your name is quite intriguing!
Great news – it seems like the problem with the missing file has been sorted out. Could you please double-check and let us know?

Remember, if you need more assistance or have any other questions, don't hesitate to reach out. We're always here to lend a hand!

Wishing you a wonderful day ahead!