Login problems, files not reachable

[richard63]

Dear Blompsupport.

You might already know, but it's not possible to login via the Blomp app at the moment.
I can login via the website, but when I click "Files" then the waiting circle keeps turning so they are not reachable.

Probably this issue is related and is most likely a temporary issue.
But I just wanted to bring this to your attention.

[liubang]

i got the same issue here , i hope they fix it soon
everything is bugged , also you can't access your files even if you have links of these shared files
i'm worried my files are deleted or lost

[richard63]

I don't think anything is lost, probably just lost the connection to the fileserver.
This also happened somewere another time earlier this year, nothing lost, only connection so I don't worry.

[BlompSupport]

Dear Blomper,

We trust you're having an excellent Monday.

In reference to your ticket, could you please provide us with more details?

Are you still experiencing difficulties with logging in and accessing your files? Have you encountered any error messages? It would be immensely helpful if you could send us a screenshot of the issue so that our team can conduct a thorough investigation.

If everything is working smoothly on your end, kindly confirm this as well.

Best regards,

[richard63]

Dear support.

Thank you very much. As I suspected it was a temporary problem.
All is fine now again.

[BlompSupport]

Dear Blomper,

We are glad that the issue is resolved.
If you have any further questions you can contact us at any time.
We are here to help.

Regards,