Blomp Download Folder location from APP

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davidrl
Posts: 3
Joined: Mon Apr 11, 2022 11:49 pm

Blomp Download Folder location from APP

Post by davidrl » Sat Oct 28, 2023 8:46 pm

Hi,
I have the Blomp APP on my phone (Samsung)

When I tag a file to download in the APP on my phone and press the CLOUD symbol, it says it is downloading and shows progress.

But On my phone, I Cant find the file anywhere. I have searched thoroughly.

When you down load a large file (45MB) using the APP, where does it go to on my phone? there is no message or location given

thanks
David

BlompSupport
Posts: 743
Joined: Wed Feb 13, 2019 4:20 pm

Re: Blomp Download Folder location from APP

Post by BlompSupport » Mon Oct 30, 2023 7:29 am

Hello David,

Happy Monday! :)
Thanks for reporting the issue.
Our team is on it and will update you once it's resolved.

We appreciate your patience and your help in making Blomp more user-friendly. ;)

Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

davidrl
Posts: 3
Joined: Mon Apr 11, 2022 11:49 pm

Re: Blomp Download Folder location from APP

Post by davidrl » Thu Nov 16, 2023 7:37 am

any update yet?

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BlompTeam
Site Admin
Posts: 58
Joined: Wed Nov 07, 2018 8:14 am

Re: Blomp Download Folder location from APP

Post by BlompTeam » Fri Nov 17, 2023 3:59 am

Hi David,

Thanks a bunch for your patience!

Good news – our tech team worked their magic, and the download issue should be all sorted out now. Could you please give it a quick check and confirm?

If you still run into any hiccups, no worries! Just shoot over some screenshots or more details, and we'll dive back into troubleshooting.

Wishing you a fantastic day ahead! ;)
BlompTeam

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