Blomp Support Forums

Hello Blomper,

We apologize for the inconvenience of being unable to access your Blomp account.

Could you kindly provide us with the email address associated with your Blomp account?


Thank you for your cooperation.

Best Regards,

Hey, Audsm. I heard about your new comment, and how you have been unsatisfied with our platform. Wanted to chime in and give you a little bit more information. I'm thinking that maybe you are confusing us with another platform? I have been in this company for more than four years, and our rules have never changed since inception.

To reconfirm, I reached out to one of our senior developers who has been here for 13+ years, and they too confirmed no changes.

We have more than 100,000 daily customers and none of them ever have complained about this issue. All of them have thoroughly read the rules upon signing up and they realized that they have to log in at least once a month to keep their accounts active (for the free plan). And just as my colleague mentioned here, your account can be renewed. Anyway, hope this makes sense. Blomp cares about all of its customers, and we do not want any misunderstanding among our clients.

Since I lost my 200GB, i'm unable this mornig to connect my Z drive, again !
Is this linked or coincidence ?
Whatever it is, if i'm back at the basic 20GB, I should be able to connect to my account to get my Z drive and move ALL my files from Blomb to my PC.
Since I cant connect to my Z drive, I have tu use the BlompLive to download my files. This doen't go very well, many of my files are "corrupted" and can't be downloaded (files at 0kb).
I've subscribed to a month only just to recover my files, it's worthless since i'm unable to recover them all.
Blob Beta will remain Beta if no improvements and will disapear for sure if it corrupts our files and can't download them.
All this really sucks ! Blomp finally is a really bad experience.

Cannot login in Blomp Go.

philistin wrote: ↑

Sun Jun 23, 2024 4:58 pm

Since I lost my 200GB, i'm unable this mornig to connect my Z drive, again !
Is this linked or coincidence ?
Whatever it is, if i'm back at the basic 20GB, I should be able to connect to my account to get my Z drive and move ALL my files from Blomb to my PC.
Since I cant connect to my Z drive, I have tu use the BlompLive to download my files. This doen't go very well, many of my files are "corrupted" and can't be downloaded (files at 0kb).
I've subscribed to a month only just to recover my files, it's worthless since i'm unable to recover them all.
Blob Beta will remain Beta if no improvements and will disapear for sure if it corrupts our files and can't download them.
All this really sucks ! Blomp finally is a really bad experience.

Hello Blomper,

Thank you for reporting this issue.

We apologize for the inconvenience you've experienced with the loss of your 200 GB and your inability to access your Z-Drive.

Rest assured, we are here to assist you. Please give us some time to review your account.

We're delighted to have you as a part of the Blomp community since last month. Our goal is to always provide the best service to our users, and your support helps us create a better, more user-friendly space.

I'll keep you updated on the status of your ticket.

Have a wonderful Monday!

Best regards,

mizhar wrote: ↑

Sun Jun 23, 2024 7:09 pm

Cannot login in Blomp Go.

Hi Mizhar,

We apologize for the trouble you're having connecting to BlompGo.

No worries, we are here to assist you. Please let us know which OS you are using so our tech team can quickly detect and resolve the issue.

Thank you for your cooperation.

Best Regards,

BlompSupport wrote: ↑

Mon Jun 24, 2024 8:58 am

mizhar wrote: ↑

Sun Jun 23, 2024 7:09 pm

Cannot login in Blomp Go.

Hi Mizhar,

We apologize for the trouble you're having connecting to BlompGo.

No worries, we are here to assist you. Please let us know which OS you are using so our tech team can quickly detect and resolve the issue.

Thank you for your cooperation.

Best Regards,

Hello Blomper,

Do you still have issues with BlompGo?
If you do, can you please specify which OS are you using?
We are looking forward to hearing from you.

Best Regards,