Duplicacy

[isakjakobsen]

I am trying to add my blomp storage to my duplicacy backup solution using the OpenStack Swift option.
When I try to add it i get the error


This is my config


Additional Options:
region="RegionOne"& tenant=storage& tenant_id=8b989f118e624ca6957e102775583f6f& endpiont_type=public

Can anybody tell me what i am doing wrong? Planning to buy the 10TB plan, but need to get this working first.

[BlompSupport]

Happy Monday Blomper,

We are sorry that you can not add your Blomp storage to your duplicacy backup.

But, don't worry. Our tech team is reviewing the issue and I will let you know as soon as we have their feedback.

Thank you for choosing Blomp services.

Best Regards,

[BlompSupport]

Hello Blomper,

Thank you for your patience.

Regarding your issue, we have noticed that you used the wrong authentication URL.
Kindly use the following one: https://authenticate.ain.net

Let us know if it works.

Best Regards,

[BlompSupport]

Hello Blomper,

Are you still having trouble adding your Blomp storage to your duplicacy backup using the OpenStack Swift option?

On a brighter note, we're excited to share that we've just released the new version of BlompGo! Could you give it a spin and see if it sorts out the issue?

Thank you for your cooperation.

Best Regards,

[theeyetguy1]

Hello @BlompSupport,

Sorry to bump an old thread, but I am also having trouble. I'm not so sure this is a blomp issue as much as it is a Duplicacy issue. I've started a thread on their forum as well (no replies yet, https://forum.duplicacy.com/t/unable-to ... blomp/9415) . But I think the issue may be with their code, and how it handles @ signs in usernames:

Code: Select all

2024/11/30 12:03:19 ERROR STORAGE_CREATE Failed to load the OpenStack Swift storage at swift://blompuser@email.com@authenticate.blomp.com/v2.0/blompuser@email.com?auth_version=2&tenant=storage&endpoint_type=public: Post "https://email.com/tokens": remote error: tls: unrecognized name

Redacted my user info for privacy purposes.

As I said, I'm pretty sure this is a Duplicacy issue and not a blomp issue. Maybe v3 auth would work better? Is there any information on that, if its supported, and the process?

Or would the username for openstack be able to be changed to something other than an email address?

[BlompSupport]

Hello @BlompSupport,

Sorry to bump an old thread, but I am also having trouble. I'm not so sure this is a blomp issue as much as it is a Duplicacy issue. I've started a thread on their forum as well (no replies yet, https://forum.duplicacy.com/t/unable-to ... blomp/9415) . But I think the issue may be with their code, and how it handles @ signs in usernames:

Code: Select all

2024/11/30 12:03:19 ERROR STORAGE_CREATE Failed to load the OpenStack Swift storage at swift://blompuser@email.com@authenticate.blomp.com/v2.0/blompuser@email.com?auth_version=2&tenant=storage&endpoint_type=public: Post "https://email.com/tokens": remote error: tls: unrecognized name

Redacted my user info for privacy purposes.

As I said, I'm pretty sure this is a Duplicacy issue and not a blomp issue. Maybe v3 auth would work better? Is there any information on that, if its supported, and the process?

Or would the username for openstack be able to be changed to something other than an email address?

Hi there theeyetguy1,

We are sorry for the issues but no worries we are here to help.

1. Can you try using https://authenticate.ain.net/ if http://authenticate.blomp.com/v2.0/ did not work?

2. If you still have issues can you please let us know which OS you use and which Blomp App (BlompLive or BlompGo)?

If you use any of our Apps please make sure that you use the latest version. We recommend downloading the apps from our website https://www.blomp.com/.

You may find useful information in the following ticket where users discuss similar issues:

https://support.blomp.com/viewtopic.php ... 9fc40bbf0f

If any of the above information was not helpful please answer question 2 and I will escalate the issue to our tech team.

Thank you and have a great day.

Best Regards,