Page 1 of 3

Re: My account has been suspended

Posted: Fri Aug 02, 2024 11:19 am
by fhmicaelafh
Hello!
My account has been suspended and I didnt saw the emails.
Can you help me, please? I have so many files in both emails and it was suspended yesterday.
I have two accounts: micaeladreamartist@gmail.com and fhmicaelafh@gmail.com
thank you!

Re: My account has been suspended

Posted: Fri Aug 02, 2024 11:35 am
by aleacimfh
hi! I forgot to add these. please, please, help me. thank you.

collicimia2@gmail.com
acimfhmfh@gmail.com
dearreaderlight@gmail.com

Re: My account has been suspended

Posted: Mon Aug 05, 2024 4:30 am
by BlompSupport
Dear fhmicaelafh, aleacimfh and kamaz,

Happy Monday!

We hope you had an amazing weekend! 😊

We're sorry to hear that your Blomp accounts have been suspended due to inactivity. 😕

The good news is you can now recover all your accounts anytime you want, and you can do it yourself. Just follow these easy instructions to get back to Blomp-ing in seconds!

1. Visit the Dashboard: Go to Blomp Dashboard https://dashboard.blomp.com/.
2. Check Your Account Status: Click on the "Reactivate" button to check your account status and proceed with the reactivation of your accounts.
3. Connect PayPal: If you haven't already, link your PayPal account to your Blomp account. This is important for the reactivation process!
4. Pay the Fee: Reactivating your account costs $5. Be ready to complete the payment.
5. Get Your Email: After reactivating, check your email! You’ll receive a message with all your account info, including your new password.
6. Log In: Use the password provided to log in.
7. Change Your Password: For security, change your password right after logging in.

If you need further help please contact us.

Happy Blomp-ing!

Re: My account has been suspended

Posted: Wed Aug 21, 2024 12:52 am
by vaishuc77
My account got suspended due to inactivity. I didnt know i had to login once a month. I will do so from now on. Kindly restore my account with all my photos and videos.

Regards,
Vaishali C

Re: My account has been suspended

Posted: Wed Aug 21, 2024 3:57 am
by BlompSupport
Hello Vaishali C,

We're sorry to hear your account was suspended due to inactivity. :?

But no worries! You can easily restore your account, along with all your uploaded files, whenever you're ready. Just follow the steps listed here:

https://support.blomp.com/viewtopic.php ... 92d6025083

If you need further assistance we are here to help.

Blomp on!

Best Regards,

Re: My account has been suspended

Posted: Thu Sep 19, 2024 7:04 pm
by whxdec2023
Hi, would you please restore my account? I didn't know that I need to login once in every 30 days.
Thanks!

account : whxDec2023@gmail.com
John Whx

Re: My account has been suspended

Posted: Fri Sep 20, 2024 1:56 pm
by BlompSupport
whxdec2023 wrote: ↑
Thu Sep 19, 2024 7:04 pm
Hi, would you please restore my account? I didn't know that I need to login once in every 30 days.
Thanks!

account : whxDec2023@gmail.com
John Whx
Hi John,

Kindly check your DM. :) We sent you more information about the account recovery there.

Best Regards,

Re: My account has been suspended

Posted: Fri Sep 20, 2024 5:13 pm
by whxdec2023
So, I have to pay money to get my own files? I understand Blomp is a business but this trick of active login to cash-in is certainly not a good model. You offer good service and people will pay for it. Not capitalizing on people's ignorance. Had you said $5 for trial I wouldn't mind trying but this... Anyways, I replied and I would apreciate you reactivate my account. Thanks!

John, Whx

Re: My account has been suspended

Posted: Mon Sep 23, 2024 7:24 am
by BlompSupport
whxdec2023 wrote: ↑
Fri Sep 20, 2024 5:13 pm
So, I have to pay money to get my own files? I understand Blomp is a business but this trick of active login to cash-in is certainly not a good model. You offer good service and people will pay for it. Not capitalizing on people's ignorance. Had you said $5 for trial I wouldn't mind trying but this... Anyways, I replied and I would apreciate you reactivate my account. Thanks!

John, Whx
Hi John,

We’ve explained in our DMs how everything works, and we’ve also provided proof that your files are safe and that Blomp is not a scam.

Blomp is free to use, but if you’re on the basic plan and haven’t logged in for 30 days, there’s a one-time activation fee of just $5. This isn’t a trick; it’s a standard policy that applies to all our users.

As we mentioned in our DMs, you can easily restore your account by following the steps we provided. To active your account please follow the steps here: https://support.blomp.com/viewtopic.php ... 92d6025083 or you can send us proof of payment and we can assist you recover your account.

We totally understand that monthly logins aren’t for everyone! If you prefer, you can subscribe to one of our premium storage plans that keep your account active without the need for monthly logins. Feel free to explore your options!

If you have any more questions or need further assistance, we’re here to help!

Best Regards,