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Re: How to recover files from deleted / expired account?

Posted: Sun Jul 07, 2024 4:06 am
by biblw
blomp has deleted all my file. can you recover and restore them?
thanks

Re: How to recover files from deleted / expired account?

Posted: Mon Jul 08, 2024 3:57 am
by BlompSupport
biblw wrote:
Sun Jul 07, 2024 4:06 am
blomp has deleted all my file. can you recover and restore them?
thanks
Hello Blomper,

We do not delete users' files unless those on the basic plan forget to log in for 30 days. In such cases, accounts are suspended due to inactivity but can be restored along with all uploaded files.

Please provide us with the email address linked to your Blomp account affected by this deletion, and we will investigate.

Best Regards,