Z Drive

[zecarodrigues]

Good morning
Restart my PC and installed the Z drive.
And can´t find it!!
Can you help me?
Yhanks
Jose Carlos

[embroider5169]

Have you checked if blomp go uses auto start? and if its enabled in the application?
If so check your startup objects to see if you can find blomp there:

https://www.howtogeek.com/351537/how-to ... tings-app/

[BlompSupport]

Have you checked if blomp go uses auto start? and if its enabled in the application?
If so check your startup objects to see if you can find blomp there:

https://www.howtogeek.com/351537/how-to ... tings-app/

Hello Jose,

How are you?
Oh, we see that you are having the same issue as before. Please note that the tech team is already working on resolving the issue. Please provide screenshots of any error messages, if possible.

Best Regards,

[zecarodrigues]

I downloadedl the file again and now I can't install it
Thanks

[BlompSupport]

I downloadedl the file again and now I can't install it
Thanks

Hello Jose,

GIve us some time to investigate the issue I will let you know when it's resolved.
Thank you for your patience and have a great Friday.

Best Regards,

[zecarodrigues]

Hello
No response? No solution?
Still waiting!!
Jose Carlos

[zecarodrigues]

Good morning
No response so far and it's been a week since I sent my question.
And I continue paying for a service that I don't have access to.
Are you tired of me?
Would you rather I take my work elsewhere?
Just say it.

[zecarodrigues]

Here are the screen captures

[BlompSupport]

Dear Jose,

Thank you for the additional information provided on the issue.
We appreciate your patience and apologize for any inconvenience caused by the wait.

Please be assured that we are actively working to resolve the issue. You reported this issue 5 days ago but we understand that waiting can feel prolonged, especially as days pass.

I will notify you as soon as I receive an update from the technical team.

Wishing you a great day ahead.

Best Regards,

[zecarodrigues]

Good morning
Just to let you know that the Z drive is working again
Thanks
Jose Carlos