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CANT DO PAYMENT TO BUY PLAN
Posted: Mon Oct 28, 2024 11:05 am
by drago08
hello, i am trying to buy plan but can't do payment from paypal, it is stuck on this image
Re: CANT DO PAYMENT TO BUY PLAN
Posted: Mon Oct 28, 2024 1:56 pm
by BlompSupport
Hello Blomper,
We apologize for the inconvenience.
Allow us some time to check your account.
We will contact you as soon as we have information.
Best Regards,
Re: CANT DO PAYMENT TO BUY PLAN
Posted: Mon Oct 28, 2024 5:32 pm
by theeyetguy1
I am also having this issue when attempting to upgrade my acct to 10TB
Re: CANT DO PAYMENT TO BUY PLAN
Posted: Tue Oct 29, 2024 6:56 am
by BlompSupport
drago08 wrote: ↑Mon Oct 28, 2024 11:05 am
hello, i am trying to buy plan but can't do payment from paypal, it is stuck on this image
Hi drago08,
Good day.
Kindly check your DM.
Thank you.
Re: CANT DO PAYMENT TO BUY PLAN
Posted: Tue Oct 29, 2024 7:14 am
by BlompSupport
theeyetguy1 wrote: ↑Mon Oct 28, 2024 5:32 pm
I am also having this issue when attempting to upgrade my acct to 10TB
Hi theeyetguy1,
We apologize for the inconvenience.
For your information, the issue is on PayPal's side and should be resolved soon.
Kindly check your DM. We sent you more information there.
Best Regards,
Re: CANT DO PAYMENT TO BUY PLAN
Posted: Thu Oct 31, 2024 7:17 pm
by puszczyk
Same issue, has PP blocked your account for some reason?
Re: CANT DO PAYMENT TO BUY PLAN
Posted: Thu Oct 31, 2024 11:55 pm
by ranger81
Hi,
Just registered and tried to upgrade the plan.
I'm also getting the same error message. Could you please advise?
Re: CANT DO PAYMENT TO BUY PLAN
Posted: Fri Nov 01, 2024 6:19 am
by BlompSupport
puszczyk wrote: ↑Thu Oct 31, 2024 7:17 pm
Same issue, has PP blocked your account for some reason?
Hey puszczyk,
The issue is from PayPal's end.
No worries, though it's only a temporary issue.
Can you let us know which plan you're looking to purchase?
We apologize for the inconvenience.
Best Regards,
Re: CANT DO PAYMENT TO BUY PLAN
Posted: Fri Nov 01, 2024 6:25 am
by BlompSupport
ranger81 wrote: ↑Thu Oct 31, 2024 11:55 pm
Hi,
Just registered and tried to upgrade the plan.
I'm also getting the same error message. Could you please advise?
Hey ranger81,
Thanks for reaching out.
We are sorry that you cannot upgrade your storage plan.
Which storage plan are you trying to purchase? We will do our best to help you out.
Best Regards,
Re: CANT DO PAYMENT TO BUY PLAN
Posted: Fri Nov 01, 2024 9:32 am
by ranger81
BlompSupport wrote: ↑Fri Nov 01, 2024 6:25 am
ranger81 wrote: ↑Thu Oct 31, 2024 11:55 pm
Hi,
Just registered and tried to upgrade the plan.
I'm also getting the same error message. Could you please advise?
Hey ranger81,
Thanks for reaching out.
We are sorry that you cannot upgrade your storage plan.
Which storage plan are you trying to purchase? We will do our best to help you out.
Best Regards,
For the beginning I would like to start with the 250GB monthly plan.